Privacy Policy
Healthy Support USA Inc., In light of the importance of protecting personal information, we will comply with the "Act on the Protection of Personal Information" and this privacy policy, and strive to protect the privacy of our customers as follows.
１．Acquisition of user information
We will acquire personal information by lawful and fair means.
２．Personal information to be acquired
"Personal information" refers to information related to an individual customer, and the Company handles name, address, telephone number, e-mail address, date of birth, gender, information entered by the customer in the input form specified by the Company, and other information essential for transactions. get the matter.
In addition to personal information, the Company may also collect history of services used by customers, pages viewed, advertisement history, search keywords, date and time of use, usage environment, IP address, cookie information, location information, individual identification information of terminals, etc. We may collect information.
３．Use of personal information
The Company will use personal information within the scope of the following purposes of use and to the extent necessary for the execution of business. In addition, if there is a change in the purpose of use, we will notify you on our website.
- ⑴ For customer identification, user authentication, provision, maintenance, protection and improvement of products and services
- ⑵ To distribute, display and measure the effectiveness of advertisements
- ⑶ To provide guidance on products and services, and to respond to inquiries, etc.
- ⑷ To improve our website and various services, and to develop new services
- ⑸ For purposes of use separately specified or announced
- ⑹ To carry out operations related to the purposes of (1) to (5) above
４．Provision of personal information to third parties
We will not disclose or provide personal information to third parties except in the following cases.
- ⑴ With your consent
- ⑵ When disclosure or provision is requested based on laws and regulations
- ⑶ When it is necessary to protect human life, body or property and it is difficult to obtain the customer's consent
- ⑷ When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the customer's consent
- ⑸ When it is necessary to cooperate with a national institution, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and obtaining the customer's consent would hinder the execution of the affairs. when there is a risk of exiting
- ⑹ When confirming the legitimacy of the customer's bank account, credit card, etc. with a financial institution, credit card company, etc., when performing credit card settlement procedures for product orders
- ⑺ When disclosing or providing to subcontractors, etc. within the scope necessary for providing services
５．Consignment to a third party
When outsourcing the processing of personal information, the Company will select an appropriate outsourcing company, enter into a contract with the outsourcing company regarding the protection of personal information, and conduct necessary and appropriate supervision of the outsourcing company.
６．Security control measures for personal information protection
We will take necessary and appropriate organizational, human, physical and technical security control measures to prevent leakage, loss or damage of personal information.
７．Disclosure, Correction, Suspension of Use, and Deletion of Personal Information
When a customer requests disclosure, correction, suspension of use, deletion, etc. of their own personal information, we will promptly respond within a reasonable period and within a reasonable scope.
８．Customer Support Department
Please direct any comments, questions, inquiries or complaints regarding the handling of information to the contact below.
９．Changes to privacy policy
We may change our privacy policy in response to changes in social conditions, technological progress, revisions to the Personal Information Protection Act, etc. If we change it, we will publish the revised privacy policy on our website. The changed privacy policy shall take effect from the time it is published on our website.
１０．Cookie Policy
We use cookies for purposes such as improving our customer service and providing information about our products.
A cookie is a mechanism that saves the usage history and input contents sent and received between the Internet browsing software (browser) and the server as a file on the customer's computer when using a web page. If you allow the sending and receiving of cookies in your browser settings, we may obtain and link the behavior history and personal information collected by acquiring cookies stored on your computer.
Customers can select settings related to sending and receiving cookies from among "allow cookies", "refuse cookies", "notify when cookies are received", etc. If you choose to reject cookies, you may not be able to receive some of the services provided by our company.
１１．Personal information protection in accordance with US law
This site is a US corporation and operates in accordance with the guidelines strictly set by the Federal Trade Commission for the purpose of strict protection of personal information in accordance with US law. The association cracks down on unfair business practices of companies for the purpose of consumer protection.
With respect to privacy and security, by conducting lawful, transparent, and fair acts related to the collection and use of consumer data, by allowing consumer participation and choice in data collection, and by implementing reasonable security safeguards; We protect consumer privacy.
